FAQ
What you ask most often or what you might be interested in.
How do I download/order a voucher in Graphics Editor 1.0?
A gift voucher or other graphic can be downloaded, or obtained, by adding the graphic to your basket and ordering just like in any other e-shop.
How do I download graphics in Graphics Editor 2.0?
You can download the graphics in the graphic editor 2.0 immediately by clicking on the button in the upper right corner “Save or download” > “Download” > “Download as image”.
How do I receive the gift voucher I have created?
Once you have created your gift voucher or other graphic, simply add it to your basket and complete your order. If you pay in advance by credit card, you will receive your graphic immediately to the email you entered in your order.
When will I receive my gift voucher?
If you want the gift voucher as soon as possible, we recommend that you select a credit card payment or other quick payment in your basket, which will be credited to our bank account immediately. This automatically pairs the payment with the order and an email is sent immediately with your graphic, where you will be able to download it in full size.
How do I cancel my membership/subscription?
You can simply cancel your membership in your user account or simply email us and we will cancel it for you. No questions asked. We also recommend that you check out the tutorial with pictures on how to cancel your membership.
How to use the graphic editor 1.0?
We have prepared several video tutorials on how to use the graphical editor 1.0. Please take a look at the tutorials in the blog.
Where can I change my password?
You can have a password generated at this link.
Where can I change my password for Graphics Editor 2.0?
You can have a password generated at this link.
Didn't find the answer? Do not hesitate to contact us and we will be happy to help you.